Contact the OD Staff

Technical Support

Please read the following important messages from the OD Staff:

Open Diary 6.0

If you have any questions regarding Open Diary 6.0, you can click here to see the help pages as well as the entries written by the DiaryMaster here and here which should answer your questions.

OD Mobile (beta release)

If you have are trying to report a problem with the OD Mobile (beta release) or just want to ask a question about it, please don't fill out the form below, but instead visit the new OD Mobile board.

Current known temporary problems:

The option to delete friend groups has been temporarily removed.
If Chinese or other text does not appear correctly, please go into Diary Maintenance and Personal Profile and update your date/time settings to force it to appear correctly.

If you have a problem that is on that list, please do not report it as we are already aware of it and are working to resolve it. This list will be frequently updated as any new problems are added or existing problems solved.

We are currently experiencing many more emails that normal, mostly relating to problems already acknowledged above, but we are working to resolve all problems as fast as possible.

Questions and How-To

If you have a question about how to use Open Diary, how to do things with your diary, or a suggestion, you may find the following resources helpful:

Forgotten Name or Password

If you have forgotten your name or password, please go to our password retrieval page.

E-mail address where we can contact you:

PLEASE NOTE: You MUST provide a valid email address, or your message will not be delivered to us.

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If this is a technical problem, please be sure to include a detailed description so that we can resolve it as quickly as possible.

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