Sunday 04/08/18

Good Morning Diary.
I woke up at my usual time this morning. Even though I didn’t have to work. It’s okay. I usually use the time to read. And I got to finish another book this morning. I completed “Accidental Heroes” by Danielle Steel. It was a very quick read. I am an avid reader and at any given time I have probably around 10 books checked out from the library. And also have tons of my own books on shelves waiting to be read. I read 8 books last month which is great for me. I think next out of my pile will be the book ” Fifty, Fifty” by James Patterson and Candice Fox. I hope this will be a quick read as well. Because I have a good stack to get through. I have always loved to read and love talking to others that read. I have a Facebook group “Books, books and more Books” if anyone would be interested in joining.

Sunday my last day of freedom before it’s back to Customer Service Hell. I have household chores to do. Laundry, dishes clean floors, etc. But I am also going to sneak over to my son’s house and spend some time with him and my granddaughter. It has been a few weeks since I have seen them. She is will be 18 months old this month. She is the light of my life. Her name is Quinn. I never thought I would ever have a grandchild. I feel very blessed. My son is not married to Quinn’s mother but I am fine with that. They have been together I think it’s 9 years this June. They have a house, both have great jobs, and they are good parents. Hayley, my son’s girlfriend works on Sunday so my son Jeremy has Quinn to himself on Sunday. That is the day I usually sneak over. It’s not to avoid Hayley by any means. It is just the day that works out the best. She has Fridays and Saturdays off each week and my son has Saturdays and Sundays off. So I do not like to intrude on their time the one day a week they have off together.  I have to say you won’t find a prouder mother than Me. You will probably get to know my son just as much as me if you read this diary on a regular basis.

Ok, so I live in Iowa. And I am so tired of Mother Natures Bipolar attitude. How many weeks are we into Spring now? Why are we getting dumped on with 3-6 inches of snow later today? My body is craving warmth. Sunshine and green grass. So snow expected today and tomorrow. And on Wednesday temps in the 60’s. Hopefully, that will be the end of the temps in the 30s and snow in April. Please.

So this work week is going to be short for me. I have to work Saturday of course. So I get a day off during the week. So my day off this week is Wednesday. And I scheduled a mental health day for Friday the 13th my son’s birthday. And then Saturday I work 730 a.m -400 p.m.  So I work Monday, Tuesday, I have Wednesday off and work Thursday, have Friday off and work Saturday. So that won’t be so bad. I get 5 weeks of PTO= vacation with this company a year. It can be very difficult to get time off. At the end of the year, you are allowed to put in 3 weeks of time for the upcoming year. So I do have that time scheduled.  A beach vacation hopefully in July. Sometime in October. And then sporadic days off for long weekends. Extension to the holidays that kind of thing. After this week I have some extra days added on to Memorial Day weekend.

This is not my dream job I work at. In fact, many times you will see me refer to this job as Hell. As do many of my co-workers. The plus sides of the job are that I do work from home. I do get 5 weeks pto-vacation time. Now some of the downsides. I usually have to work 3 out of 4 Saturdays a month. ( I do get a weekday off ). Which I mentioned before can mess with your body clock. Not getting two consecutive days off in a row. They randomly tack on OT hours to your schedule. They are constantly changing their processes and rules. There are not enough employees. There are days I sign on at 7 a.m. and the only time I am not talking is on my breaks. The calls are constant back to back. And it can get emotionally draining. I work in customer service. I answer calls to file claims for FMLA and Short Term Disability. And you get plenty of disgruntled people that are not afraid to call you names or blame you for their situation. And then there are the callers that have a major illness and don’t qualify for leaves and their jobs are on the line.  You will hear more about the hell job in future posts I am sure.

Well, I have sure rambled on a lot here. Can you tell I needed OD again? I am going to stop for now. I need to get my chores completed so I can go see my granddaughter. Grammy is excited. I hope it’s a wonderful Sunday for everyone. Let me know if you read this and remember me from the old OD. I really want to reconnect with my old friends.

April 08, 2018
8:15 a.m cst.

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April 8, 2018

I am sick of the cold. I am in southern Indiana and we had snow this weekend. not a lot but it is still snow

April 8, 2018

I don’t remembet you, but then OF was a good sized community. I kept 40 friends and was friends only. Some of my friends have crossed to the other side. I will miss them in the here and now. You love photos. I look forward to sharing your world

April 8, 2018

Glad you have this place to vent, so vent away. 🙂 But I also hope you consider looking for another opportunity, so that most of the time in your life is not spent unhappy. In customer service, you can find other work-from-home opportunities (especially since you have so much experience), and each company does things differently, so I would try that, if I were you. When I quit my job before my wedding last year (because we were moving after), I decided my goal in life was to find a way to never spend time feeling miserable, if I could avoid it. It’s been a bit tough, since we didn’t move right away, so I’ve been temping, which is all over the place. Even though I’m a free spirit, in my daily life, I need routine, because my mind is already a trip. Haha.

I love reading too, but feel I’ve grown a bit ADD/ADHD (my husband makes fun of me when I word that like you can “be” a condition, and which, like most people who say they have it, I have never been diagnosed with). Anyway, I hadn’t read in a few years, and in 2015, my husband gave me a kindle, and although I totally get the magic in actual books, it’s what got me back to the habit. Since then, I’ve read a lot of books (for me, aka a fraction of the amount of books you read hehe, but as long as I’m reading, I’m good). It’s been very nice. My favorite author is Daphne du Maurier, and favorite book Rebecca, even though she allegedly committed plagiarism with Brazilian author Carolina Nabuco, a Sucessora, a book that is on my list to read, since I am also Brazilian. I just absolutely love the way she uses words. It’s like art, but not too poetic that I can’t follow. I feel like reading her books massages my brain. But you’ll also catch me reading contemporary fiction, and I’ve been very “basic,” and immersed in all of the psycho-thrillers, like most people lately, it seems. From time to time, I will read classic literature, but when my brain needs a break, it’s these simpler, silly books that do it for me. Danielle Steel is relaxing to read too, but I haven’t read one of hers in a while.

I would probably be annoyed with the snow too, but here in California (SoCal), we sometimes go years without rain, and the summer seems to last 6-8 months, which is equally annoying. We’ve had a lot of rain this winter, and I am so thankful. I hope it gets warmer where you are soon (I’m still enjoying wearing boots and sweaters). 🙂

April 8, 2018

Thank you for connecting with me. I too work from home most days, and some days I get back to back calls from sun up till sun down, so I completely understand your frustrations. I know we Texans shouldn’t be complaining about the cold since we will be complaining about the heat this week, but it is darn cold here too (for us!).

April 8, 2018

Hi, I don’t remember you, but memory is fickle these days.  It is cold today here in Georgia, after a week of really warm.  Enjoy your visit with your grandchild, how nice that she lives nearby!

April 8, 2018

I do not remember you.

I used to read constantly, but haven’t been able to read a book since my husband left me ten years ago… no more concentration.

April 9, 2018

I love that quote!

April 9, 2018

I give you a lot of credit working in the customer service/call agent.  I’ve done telemarketing before and I absolutely hated it.  It was very difficult for me to talk to rude people.  Sometimes I was just in tears after dealing with irate customers.  I give you a lot of credit.

April 9, 2018


I hear you on the weather. It’s in the 40s in NC, and we are usually well into the 70s by now. Also, I work directly with the public, in financial services, so I feel your pain. I hope you enjoyed you time with your granddaughter!

April 9, 2018

This has been the craziest winter weather this year I have ever seen!!

April 9, 2018

I’m in southern Missouri.  I weary of winter.  Temps in mid 60s last week.  Snow Saturday and Sunday.

I love to read too.

Talking on the phone = Hell.  🙂