Performance Issues

Hello everyone,

We wanted to let you know that we are aware of the performance problems that have been happening on the site this week – our Engineering team has been working hard at trying to identify the issue. We spent quite a bit of time Wednesday and Thursday rebuilding and reindexing databases to increase efficiency – and performance is better today, but it is still not back to where we were a couple of weeks ago.

We are continuing to investigate the problem, and you should see improvements continue – but we will not be satisfied until we are back to the performance levels we were seeing throughout all the previous months of this year.

We appreciate your patience, and apologize for the inconvenience!


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November 6, 2020

Good to know you are aware of the issue and looking forward to improved performance.

November 6, 2020

Thanks for the update. Hope you get the issue(s) resovled.

November 6, 2020

Thank you so much for your quick response!

November 6, 2020

thanks for the update!

November 7, 2020

Since the outages in the middle of the week, it’s actually worked better for me

November 7, 2020


November 8, 2020

Thank you!

November 11, 2020

Things continue to be unbearable.

November 13, 2020

Thanks for letting us know.

question? Will we be getting a random button? i really miss that option.

November 13, 2020

@jaythesmartone we are working on that! Hope to have it in a release in the next couple of months 🙂

November 13, 2020


Then I will owe you a big huge Christmas present…..Thanks you are the best.