Log in to write a note

Good times!

Hey, I’m star1_rainbow OD+ member, and I have a Help Desk question. I’m having trouble with the text box for writing the entries. It’s doing all this weird stuff when I am typing, and the tools aren’t working right. I have to high light the text and then select a size. Just wondering. Thank you for your time. -Star

I just renewed a year’s subscription (2 days ago) and I’m still getting reminders that my subscription expires soon. Help, please? 🙂

Thanks, Eric. Hope this is sufficient! Subscription Receipt for Open Diary Subscription Renewal ———————————————————————- Hello , You have successfully signed up for a subscription to Open Diary Subscription Renewal using PayPal. Your first subscription payment, for $30.00 USD, has already been sent to <br> AbleSites, Inc.. Subscription Details ———————————————————————- Date of sign up: Sep 30, 2012 Subscription Name: Open Diary Subscription Renewal Subscription Number: S-3HT70553ND5803154 Item Number: ODP12 Subscription Terms:$30.00 USD for 12 months

October 4, 2012

I’m an OD+ member but have advertisements on my diary. How do I get rid of them? Thanks,

Hi, I signed up for OD+ about an hour ago and it has yet to change my account. Can you see to this please.

I don’t have a unique transaction number though? I have a subscription number? S-1PD89868B7662305B. It was a six month subscription

Subscription Receipt for Open Diary Subscription Renewal Dear , You have successfully signed up for a subscription to Open Diary Subscription Renewal using PayPal. Your first subscription payment, for $16.50 USD, has already been sent to AbleSites, Inc.. Subscription Details Date of Sign Up: 5 Oct 2012 Subscription Name: Open Diary Subscription Renewal Subscription Number: S-1PD89868B7662305B cont

*had to make two comments – continued* Item Number: ODP6 Exchange rate: The exchange rate for this purchase is 1 GBP = 1.56844USD Subscription Terms: $16.50 USD for 6 months

ryn: thank you very much! I appreciate the help!

Help Desk redirect: For the past couple weeks, as I am writing an entry, the cursor will suddenly and randomly move itself to the beginning of the paragraph. I am not touching any strange buttons and it has done this on three separate computers. Needless to say, it has become extremely frustrating to try to write an entry. I’ve never experienced this before. Any thoughts on why this is happening?

(Continued.) Hopefully there will be a fix other than just a suggestion to write my entry in a word program and copy-and-paste. Have others had this issue as well? Looking forward to your response. Thanks in advance.

Hi, I’ve paid for a year long subscription via paypal but it still hasn’t shown up. Where do I send the email receipt to as the help desk is down?

Ryn: Thanks for your note. Every time I’ve written an entry, it has done it. It normally seems to occur as I have been writing for a while, not necessarily within the first sentence. It has happened on Google Chrome and Safari and both on a PC and Mac.

Hi, details as follows:Date of Sign Up: 7 Oct 2012 Subscription Name: Open Diary Subscription Renewal Subscription Number: S-0AA15516TY087545H Item Number: ODP12 Exchange rate: The exchange rate for this purchase is 1 GBP = 1.56657USD Subscription Terms: $30.00 USD for 12 months

Hey I cant write in my diary, it says file not found when it opens a new entry 🙁

The entries haven’t been saving for me in a couple of days… I would really like to write entries 🙁

ah, nevermind… apparently OD does not allow foreign character letters in it’s entries… I had been trying to write some Korean phrases and it wouldn’t save until I took them out. Is this something I can change so that it will let me save the entry writing with Korean Hangul?

RYN: Thank you very much 🙂

Paid for OD+ but still seeing ads. Thanks!

Ryn… thanks bud! I did the 6 month via Paypal yesterday.

Ryn…. excellent. Thank you!

October 10, 2012

Hi! Sorry to add my voice to the rest, but I paid for OD Lifetime Membership in August and it still doesn’t appear under my profile pic. Neither can I leave long notes, I can’t search and I can’t upload photos from my computer and am still having to go through Photobucket. When I mentioned it in September I had an email asking me to send the full PayPal receipt; I did but have heard nothing since

October 10, 2012

, not even an acknowledgement of receipt of my email. If it’s now impossible to have Lifetime Membership for some reason, could I please have a refund? Thank you. (Sorry to burden you with it but I’ve been waiting patiently for the HelpDesk to re-open and it’s still down) Thank you for any help, xx

thank you so much for being someone we can hear from regarding OD status when it is down. and too, thank you for contacting Bruce when the system goes down..

Thank you so much! *HUGS*

October 12, 2012

Thank you for all you do here!!! *hugs*

October 12, 2012

Word is, we have you to thank for getting OD running again. So.. THANK YOU!

Saw your Tweet yesterday. Thank you for today. Praying for tomorrow. YOU ROCK!

October 13, 2012

Just wanted to come and say a personal thanks for what you do for us here at OD… Love your YouTube vid. Must have been great to catch up with your brother after so long.

Also paid for OD+ but haven’t received it yet. :-p Thanks, though, for what you do for the diarists here.